Question 1
Why is execution of the strategy so important?
• Question 2
4 out of 4 points
Which of the following is not a critical success factor for effective strategic planning?
• Question 3
Which of the following is not part of the market assessment model?
Answer
• Question 4
Which of the following statements about the inclusion of key financial indicators in the planning process is true?
• Question 5
What is the main purpose of strategic planning?
• Question 6
Which of the following statements is/are true?
• Question 7
4 out of 4 points
What is the purpose of an organizational dashboard?
Answer
• Question 8
Which of the 9 Baldrige Award criteria ties impacts on and ties together all of the other criteria?
Answer
• Question 9
4 out of 4 points
The “failure to provide a service whose benefit is greater than its risk” is the definition of which of the following terms?
• Question 10
4 out of 4 points
Which aspect of quality does CQI focus upon to improve quality?
Answer
• Question 11
To Err is Human examined the high rate of medical errors in the US hospitals; such errors are due to which of the following?
Answer
• Question 12
What do the four letters in the PDCA Model represent?
Answer
• Question 13
Statitical Process Control focuses on controlling ___________.
Answer
• Question 14
Avedis Donabedian defined health care quality as having which of the following components?
Answer
• Question 15
All of the following are Mid-Level Practitioners EXCEPT:
Answer
• Question 16
Disruptive behaviors include
Answer
• Question 17
Residency Training lasts from ___to ___, depending on the specialty.
• Question 18
CME is:
• Question 19
0 out of 4 points
The largest category of healthcare workers is:
• Question 20
Resident work hours have changed due to:
Answer
• Question 21
CNAs
• Question 22
Which of the following indicates the need for more health care workers in the future?
Answer
• Question 23
Which of the following is a typical measure used by senior management to directly assess performance of HR efforts?
Answer
• Question 24
The best way for management in HSOs to avoid unions is to:
• Question 25
Major federal law affecting human resources primarily addresses:
Answer
• Question 26
The perspective that HSO employees should be viewed as a strategic asset means:
Answer
• Question 27
4 out of 4 points
Position descriptions are necessary to:
Answer
• Question 28
Leadership Development Programs in HSOs:
Answer
• Question 29
Which of the following is NOT correct about emotions?
Answer
• Question 30
MBTI stands for:
• Question 31
Teamwork is taught in:
• Question 32
4 out of 4 points
A wicked problem has which of the following features?
Answer
• Question 33
Nursing turnover costs are about:
Answer
• Question 34
Lucente, Rea, Vorce & Yancey's (1995) examination of a new multidisciplinary team organization demonstrated that:
• Question 35
Teams go through the following stages, in the following order:
Field of study:
Date Due:
Friday, October 19, 2018
