Course Title: Creating Value Through Operations

Competency Assessment Title: Statistical Process Control Methods

Total Number of Points: 100

Assignment Directions

Step 1: Process Evaluation

Create a new Word doc for the elements of this assignment.

Evaluate your process using 1 of the following:

  • Use the lean concept to find ways to eliminate waste and improve the process.
  • Use SPC or Six Sigma to reduce defects or variances in the process.

Add your evaluation to your Word doc with the header "Process Evaluation."

Step 2: Evaluation of Control Chart and Process Metrics

Complete the following in Excel:

  • Calculate the defined process metrics including variation and process capability.
  • Develop and display a control chart for the process.
  • Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Determine whether the process could benefit from the use of Six Sigma, Lean, or other tools. (Include all calculation and charts.)

Write your evaluation in your assignment Word doc under the header "Evaluation of Control Chart and Process Metrics."


OPSCB/574 Competency 1 Rubric                                                                                                                                                            Page 2 of 3

Step 3: Executive Summary

Write a 700-word executive summary that includes the following:

  • A summary of the Process Evaluation (using either Lean or SPC or Six Sigma)
  • A summary of the Evaluation of Control Chart and Process metrics based on SPC methods
  • A summary of your evaluation of whether the process would benefit from the use of Six Sigma, Lean, or other tools
  • A description of the SPC project and recommendations for improvements

Add your summary to your Word doc with the header, "Executive Summary."

Field of study: 
Date Due: 
Wednesday, March 2, 2022


Reflection: Competency 1: Evaluate data-driven processes and approaches of an organization’s operations

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