Write a 350- to 525-word paper that discusses important collaborative skills and the significance of effective communication when working in groups. Include the following:
- Describe collaborative skills you would use to create a more positive atmosphere.
- Explain the importance of effective communication and the drawbacks of the ineffective communication used in this scenario.
- Consider the email and the face-to-face meeting.
- Explain the role active listening could have played in this scenario
Cite at least 1 peer-reviewed, scholarly, or similar reference or your textbook.
Format your assignment according to APA guidelines..