A gemba walk is used to identify an opportunity for improvement in an organization. In this assignment, you will create a documented plan to follow as you conduct your upcoming gemba walk in the Wk 5 Executive Summary: Gemba Walk assignment.
Assignment Prep
Review the Wk 5 Executive Summary: Gemba Walk assignment.
Select 1 health care organization for your gemba walk.
Schedule your gemba walk. When scheduling your gemba walk, give yourself enough time to ensure that you can conduct your walk before completing the Wk 5 Executive Summary: Gemba Walk assignment.
Note: If you are unable to visit a health care organization to conduct your gemba walk in person, choose 1 specific process (e.g., patient intake process) and select 1 of the following two alternatives to complete for your assignment:
Conduct a virtual gemba walk. With the support of someone at the health care organization you have selected, use a video conferencing tool to virtually observe each step in your chosen process.
Interview 1 or more individuals who are knowledgeable of your chosen process. Develop a series of interview questions regarding each step in the process. Report your results from the interview(s).
Assignment Deliverable
Write a 350-word plan for your gemba walk in which you:
Incorporate the 4 Ws (who, what, where, and why) framework into your gemba walk plan. Note: This task is 40% of the assignment grade.
Describe how you will conduct your gemba walk, and explain how you will collect information.
Submit your assignment.
Assignment Support
Review the grading rubric for guidance on deliverable expectations.
Review the following resources for writing guidelines and APA information:
