Business Management

Monitoring Foreign Suppliers: The Challenge of Detecting Unethical Practices

Please read the assigned short case ("Monitoring Foreign Suppliers") carefully and answer ALL questions below. Your response should be typed with a maximum of TEN pages excluding the cover page, references and any attachments. Use double spacing, Times New Roman, 12-point font with a I-inch margin. Please include page numbers and sub-headings. The cover page should state your name, course number (with section) and date. The assignment has three parts - the report, the slides and the audio/video visual recording of your presentation. You can use any media to record your video.

Hightone Electronics, Inc. Case Study

Case Study Answers

  • Explain why operations management is critical to the success of a business. Why would developing an Internet-based business require different operations considerations for HEI? Is George Gonzales correct in his assessment that this would not be "business as usual"?
  • Recall that HEI wishes to continue its reputation of high quality and service. Identify key operations management decisions that need to be considered. How different will these decisions be for the Internet business?

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